These terms and conditions of sale (“Sales Terms”) between Care importers LTD and you constitute the contract between us and you for the sale and purchase of products (“Products”) through this site (“Site”).

We shall sell and you shall purchase the Products in accordance with these Sales Terms only. If you disagree with any of these Sales Terms you should not purchase the Products from this Site. By proceeding to purchase Products from the Obtain website you represent and acknowledge that you are aware of, and agree to, these Sales Terms.

Orders & Pricing

You must order the Products in accordance with the instructions on this Site. Your order is not binding upon us until we accept it. Should we not accept your order then any money we have received for the order will be refunded.

The price for the Products (“Price”) will be the price quoted on our Site at the time of making your order are exclusive of GST but shall be increased by the amount of any other taxes and duties which may be applicable in relation to the supply of Products.


Shipping is FREE for any sale over $250 within New Zealand. We currently do not ship product outside of New Zealand.

Delivery times are 1-3 days and orders received by 12pm are dispatched same day.


You will pay by a credit card acceptable to us, unless another prearranged payment method is expressly accepted by application. You are bound to pay us once we accept your order and payment of the Price must be received by us before the Products are delivered to you.

All payments in relation to the Products are payable in New Zealand dollars.

Title & Risk

From the time of delivery of the Products to you, title to the Products will pass to you and you will bear the risk of any loss, damage or deterioration of or to the Products from such time.

Consumer Guarantees Act 1993

Nothing in the Sales Terms is intended to have the effect of contracting out of the Consumer Guarantees Act 1993 (“Act”) except to the extent permitted by the Act and the Sales Terms are to be modified to the extent necessary to give effect to that intention.

Where the Act applies to these Sales Terms:

If the Products are acquired by you for business purposes, you agree that the Act does not apply; and
If the Products are not acquired by you for business purposes, we reserve the right to replace any Products which fail to comply with any guarantee contained in the Act.
You acknowledge that we do not provide any Express Guarantees (as defined in the Consumer Guarantees Act 1993) other than those expressly confirmed by us in writing.

Returned Products

Care importers will exchange and/or refund any products that are deemed unsuitable from the buyer. The buyer must pay for shipping back to the warehouse and goods must be in resalable condition. No opened packaging will be refunded or exchanged. Faulty items will be replaced with the same item or a refund issued as per the buyer’s request.


We warrant to you that the Products are free from defects in workmanship and materials for set periods which vary with each product range. This period is activated from the date of your purchase of the Products and if there is any such defect during the warranty period, in our sole discretion, we may either repair or replace the Products, provided:

* that you provide us with satisfactory proof of the purchase date when you notify us of the defect; and
you return the Products to us properly packaged.

* The above warranty does not apply where the Product has not been used as per the manufactures user guide.


If we exercise or fail to exercise any right or remedy available to us, this shall not prejudice our rights in exercising that or any other right or remedy. Waiver of any term of the Sales Terms must be specified in writing by us and signed by an authorised person.

If any provision of these Sales Terms is held by any competent authority to be invalid or unenforceable in whole or in part, validity of the other provisions of these Sales Terms and the remainder of the provisions in question shall not be affected.

You may not transfer or assign all or any of your rights and obligations under the Sales Terms without our prior written consent.


Your privacy is very important. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

* we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission;

* we will not disclose your Personal Information to third parties unless you have authorized us to do so;

* we will take reasonable steps to protect the security of the Personal Information we collect from you.